Our Services

every layer of it
compeletely covered.

From endpoint protection to cloud architecture, business intelligence, and compliance - ETS manages your entire IT environment so your team can focus on business, not break-fixes. Click any service to explore what's included.

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All ServicesSecurityInfrastructureCloud & BIComplianceinstallationerp & transformationit consulting

01

Managed Cybersecurity

Endpoint protection, firewall management, vulnerability scanning, and penetration testing. We harden your defences against modern threats targeting Winnipeg businesses.

EDR/XDR

Firewall

Pen Testing

PIPEDA

SIEM

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What's Included

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24/7 endpoint detection & response (EDR)

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Next-gen firewall deployment & management

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Vulnerability scanning & patch prioritization

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Penetration testing (internal & external)

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Email security & anti-phishing

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Dark web monitoring

Technologies

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CrowdStrike / SentinelOne EDR

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Fortinet / Palo Alto firewalls

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Tenable / Qualys scanning

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Microsoft Defender suite

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Proofpoint email security

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SIEM log correlation

Industries Served

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Healthcare & PHIA compliance

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Legal & financial services

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Manufacturing & industrial

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Municipal & government

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Retail & e-commerce

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Non-profit organizations

Wondering if your current security is enough?
Most businesses don't know until after a breach.

02

Managed IT Support

Unlimited helpdesk support, proactive monitoring, and on-site service across Winnipeg. One flat monthly fee — no surprise invoices, no reactive chaos.

HELPDESK

ON-SITE

rmm

PATCH MGMT

24/7

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Support Services

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Unlimited helpdesk (phone, chat, email)

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On-site dispatch across Winnipeg

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Proactive device monitoring (RMM)

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Automated patch management

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User onboarding & offboarding

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Hardware procurement & setup

Response Times

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Critical issues: under 1 hour

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High priority: under 4 hours

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Standard tickets: same business day

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On-site visits: next business day

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After-hours emergency line available

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Senior engineer - no offshore routing

Included Tools

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Remote monitoring & management (RMM)

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Professional Services Automation (PSA)

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IT asset inventory & tracking

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Automated alerting & reporting

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Software license management

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Monthly performance reports

Tired of surprise IT invoices? Our flat-rate model means you always know what you're paying.

03

Cloud Solutions

Microsoft 365 management, Azure and hybrid cloud architecture, secure remote access, and cloud backup - designed and managed by our Manitoba-based engineers.

Microsoft 365

Azure

Backup

VPN

Hybrid Cloud

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Cloud Services

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Microsoft 365 deployment & management

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Azure cloud architecture & migration

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Hybrid cloud design

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Secure VPN & remote access (ZTNA)

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Cloud-to-cloud backup (M365)

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SharePoint & Teams governance

Certifications

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Microsoft Solutions Partner

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Azure certified engineers

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M365 security specialization

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Intune device management

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Conditional Access & MFA

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Entra ID / Azure AD expertise

Migration Support

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On-premise to cloud migration

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Email migration (Google → M365)

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File server to SharePoint/OneDrive

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Legacy app modernization

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Zero-downtime cutover planning

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Staff training & adoption

Ready to move to the cloud?
We handle everything - planning, migration, and ongoing management.

04

Network Infrastructure

Design, deploy, and manage enterprise-grade networks. Structured cabling, SD-WAN, wireless, and network segmentation to support your operations and security posture.

SD-WAN

Wireless

Cabling

VLAN

Switching

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Network Services

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Network design & architecture

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Structured cabling (Cat6A/fiber)

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SD-WAN deployment & management

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Enterprise wireless (Wi-Fi 6/6E)

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VLAN & network segmentation

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Network access control (NAC)

Supported Vendors

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Cisco Meraki & Catalyst

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Fortinet FortiGate & FortiSwitch

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Ubiquiti UniFi

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Aruba / HPE networking

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Palo Alto Networks

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Cradlepoint cellular failover

Use Cases

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Multi-site connectivity & MPLS

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Office build-outs & renovations

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Retail & branch deployments

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Warehouse & industrial wireless

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Healthcare network segregation

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ISP redundancy & failover

Network slowing you down? We'll assess and upgrade your infrastructure end-to-end.

05

Compliance & Risk

Navigate PIPEDA, PHIA (Manitoba), and industry-specific compliance requirements. Our risk assessments and compliance programs keep you audit-ready and legally protected.

PIPEDA

PHIA

Risk Audit

Policies

ISO 27001

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Compliance Frameworks

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PIPEDA (federal privacy law)

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PHIA (Manitoba health info)

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NIST Cybersecurity Framework

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ISO 27001 readiness)

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SOC 2 Type II preparation

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PCI-DSS for payment processing

Risk Services

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IT risk assessments

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Gap analysis & remediation plans

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Policy & procedure development

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Security awareness training

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Vendor risk management

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Annual compliance reviews

Documentation

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Acceptable use policies

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Incident response plans

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Business continuity plans

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Data classification guides

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Third-party vendor assessments

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Board-level risk reporting

Not sure if you're compliant? Regulatory fines and breach penalties far exceed the cost of compliance.

06

Backup & Disaster Recovery

Immutable backups, tested recovery plans, and business continuity strategies. When ransomware or hardware failure strikes, your data and operations are back online fast.

BDR

Immutable

RTO/RPO

Testing

Ransomware Recovery

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Backup Services

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Immutable cloud & local backups

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Microsoft 365 backup (Exchange, SP, Teams)

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Server & workstation imaging

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Automated backup monitoring

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Offsite replication (Canadian data centres)

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Air-gapped backup options

Recovery Capabilities

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Defined RTO & RPO targets

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Bare-metal & virtual restore

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File & folder granular recovery

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Ransomware clean recovery

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Quarterly DR test exercises

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Documented recovery runbooks

Business Continuity

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BCP development & maintenance

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Failover site planning

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Cloud-hosted disaster recovery

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Communication plans

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Regulatory breach notification support

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Post-incident reviews

When did you last test your backups?
Most businesses discover gaps only after a real disaster.

07

Business Intelligence & Analytics

Turn your business data into clear, actionable decisions. ETS designs, builds, and manages Power BI dashboards, automated reporting pipelines, and KPI tracking — all integrated with your existing Microsoft 365 and cloud stack.

Power BI

Dashboards

Automated Reporting

KPI Tracking

Data Integration

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What's Included

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Power BI workspace setup & licensing

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Custom dashboard design & development

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Automated report scheduling & distribution

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KPI definition & performance tracking

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Data source integration (M365, ERP, CRM)

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Ongoing dashboard maintenance & updates

Data Sources We Connect

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Microsoft 365 (Teams, SharePoint, Exchange)

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Azure SQL & cloud databases

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Excel & SharePoint lists

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Dynamics 365 / CRM platforms

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Accounting software (QuickBooks, Sage)

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Custom REST APIs & CSV pipelines

Common Use Cases

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Executive & board-level reporting

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IT operations & helpdesk performance

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Finance & budget variance tracking

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Sales pipeline & revenue dashboards

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HR & workforce analytics

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Compliance & audit reporting

Still running reports manually in Excel?
‍
We'll automate them and put the insights where your team can actually act on them.

08

Fulfillment

Vendor-neutral hardware sourcing, zero-touch device provisioning, and full lifecycle management. Devices arrive at your team's desks pre-imaged, enrolled, and ready - no IT setup required.

Hardware

Autopilot

Asset Lifecycle

MDM Enrolment

Secure Disposal

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Procurement Services

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Vendor-neutral hardware sourcing

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Laptops, desktops, servers & peripherals

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Software & Microsoft 365 licensing

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Right-sized specs by role & workload

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Enterprise pricing via vendor relationships

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New hire IT kit preparation

Provisioning & Lifecycle

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Windows Autopilot & zero-touch deployment

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Intune MDM enrolment & policy application

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Pre-imaging before delivery

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Asset register & warranty tracking

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Refresh cycle planning & alerts

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Secure data wipe & device disposition

Supported Vendors

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Dell Technologies

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Lenovo commercial fleet

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HP / HP Elite series

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Microsoft Surface

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Apple (Mac & iPad)

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PIPEDA-compliant disposal certificates

No more last-minute hardware scrambles.
We stage, image, and deliver devices ready for first login - same day for urgent hires.

09

Installation Services

Physical security and connected infrastructure, installed and configured by the same team that supports it. CCTV, door access control, intercom, and structured cabling - designed to your site, integrated with your network, and monitored alongside the rest of your IT.

CCTV

Door Access

Intercom

Structured Cabling

Site Surveys

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Video Surveillance

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IP camera design & coverage planning

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Indoor, outdoor & low-light camera installs

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NVR, storage sizing & retention configuration

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PoE switching & camera network segmentation

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Remote & mobile viewing setup

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Analytics, motion zones & alerting

Access Control & Entry

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Card, fob & mobile credential door access

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Electric strikes, maglocks & door hardware

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Access schedules, groups & audit logging

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Video intercom & buzzer entry systems

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Fire alarm & life-safety interlock compliance

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Integration with CCTV & user directory

Cabling, Testing & Handover

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Cat6/Cat6A runs, termination & certification

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Rack build, patch panels & cable management

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UPS & backup power for security devices

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Full site survey & installation plan

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As-built diagrams, port maps & device inventory

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Commissioning, training & support handoff

Security systems are network devices.
We install them like it - segmented, patched, and monitored, not left on default passwords.

10

Digital Transformation & ERP Implementation

ERP selection, implementation, and integration - from spreadsheets and disconnected legacy systems to a single source of truth. We handle vendor evaluation, data migration, process redesign, and the change management that makes it stick.

ERP Selection

Business Central

Data Migration

Process Redesign

Systems Integration

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ERP Selection & Planning

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Business process discovery & requirements mapping

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Vendor-neutral ERP evaluation & scorecarding

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RFP support, demos & contract review

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Fit-gap analysis against current workflows

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Total cost of ownership & ROI modelling

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Phased implementation roadmap

Implementation & Migration

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Microsoft Dynamics 365 Business Central

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Finance, inventory, and operations module rollout

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Data cleansing, mapping & migration from legacy systems

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Chart of accounts & master data setup

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Custom reporting & dashboard build

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Parallel testing, UAT & cutover management

Integration & Adoption

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CRM, e-commerce & payroll system integration

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Power Automate workflows & approval routing

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Power BI reporting on ERP data

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Role-based user training & documentation

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Post-go-live hypercare support

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Ongoing optimization & module expansion

Most ERP projects fail on data and adoption, not software.
We plan for both from day one - and stay on well past go-live.

11

IT Consulting & Strategy

Targeted expertise to solve today's technical challenges, plus a long-term roadmap that turns technology into a driver of growth. Vendor-neutral advice from a partner who stays on to implement it - not a consultant who hands over a slide deck and leaves.

Technical Expertise

Implementation

IT Strategy

Roadmapping

Vendor Neutral

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IT Consulting

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Specialized advice across security, cloud & connectivity

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Unified communications guidance

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System performance & optimization reviews

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Technology deployment planning

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Hands-on implementation support

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Integration into existing infrastructure

IT Strategy Consulting

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Strategic IT planning with your leadership team

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Technology roadmap tied to business objectives

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Long-term investment & decision guidance

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Business alignment for maximum IT value

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Competitive-edge technology positioning

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Continuous assessment & refinement

Assurance & Continuity

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Security posture & risk assessment

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Infrastructure & network review

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Backup & disaster recovery planning

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Vendor & contract advisory

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Multi-year IT budget forecasting

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Board-ready reporting & summaries

Most IT spend goes wrong on the plan, not the products.
We assess what you have, advise on what's worth changing - and stay on to deliver it.