ETS Managed IT Support
From helpdesk tickets to strategic IT planning - ETS Managed IT Support gives Winnipeg businesses a full-service IT department for a predictable monthly cost. Local experts. Fast response. No surprises.
+ Helpdesk Support
+ Proactive Monitoring
+ Patch Management
+ On-Site Support
+ vCIO Services
What Managed IT Means
The ETS Tech Academy inspires Manitoba's youth to pursue passions in technology - providing education, mentorship, and real career pathways into the tech indManaged IT isn't just a helpdesk. It's a proactive, fully accountable IT partnership - keeping your technology running so your business can focus on what it does best.
When something breaks, our team is on it - fast ticket response, remote resolution, and on-site dispatch when needed. Your staff get back to work quickly.
We monitor your environment 24/7 - catching failing hardware, storage warnings, and performance issues before they become outages that impact your business.
Through vCIO services and quarterly business reviews, we align your IT investments with your growth plans - budgeting, roadmaps, and vendor management included.
Our Managed IT Services
PracA complete managed IT program built for Winnipeg and Manitoba businesses of all sizes.
Getting Started
A structured onboarding process that minimizes disruption and gets you fully supported fast.
01
We document your full environment - hardware, software, users, vendors, and pain points - before we touch anything.
02
RMM agents deployed, M365 admin access confirmed, helpdesk portal configured, and your team introduced to their new support channel.
03
We address the most pressing issues first - patching, backups, and security fundamentals - while keeping your team supported throughout.
04
Once stable, we move to strategic improvements - aligning your IT roadmap with your business goals and identifying cost savings and performance gains.
Why ETS for Managed IT
Not a call centre. A dedicated team invested in your success.
Local
Our team is here in Winnipeg. When you need on-site support, we can be there. When you call, you talk to someone who knows your environment.
Flat
No surprise invoices. Our managed IT plans include a flat monthly fee that covers everything - so you can budget accurately and eliminate IT cost shocks.
Full
ETS combines managed IT support with cybersecurity - so your helpdesk team is backed by security analysts and incidents are handled by people who know your whole environment.
Fast
Every plan includes defined response time commitments. Critical issues get same-hour attention. You'll always know what to expect when something goes wrong.
Get Started
Book a free IT assessment and we'll review your current environment, identify gaps, and show you what a managed IT partnership with ETS looks like.
