Careers

Explore Exciting Career Opportunities at Exchange Technology Services in Winnipeg, MB. Join our team of dedicated Cybersecurity and IT professionals and embark on a rewarding journey in the world of managed IT services.

Discover your future with ETS

Are you ready to take your career in Cybersecurity and IT to the next level? Look no further than Exchange Technology Services, Manitoba’s only IT Total Solution Provider (TSP).

ETS offers job opportunity in Cybersecurity, Professional IT Solutions, Managed IT Services, and more!

ETS Celebrating IT Wins

We're Hiring!

ETS Job Opportunities

Join our growing team and be part of an organization that values innovation,
colloboration, and professional growth.

Cutting-Edge Technology

At ETS, we don't just keep up with industry trends; we set them. You'll have the opportunity to work with the latest technology and solutions, ensuring you stay at the forefront of the IT field.

A Thriving Work Environment

When you join ETS, you become part of a dynamic team that thrives on innovation and collaboration. We encourage creativity and value every voice in our organization.

Professional Growth

We believe in investing in our people. Whether it's certifications, training, or mentoring, we're committed to helping you reach your full potential. We offer a clear career path that allows you to grow with us.

Senior SOC Analyst

Winnipeg, MB
Full-ime

ETS is a leading IT consulting company in Winnipeg and part of the Exchange Income Corporation's family of companies. We provide a wide range of services, including Managed IT, Project Management, Business Intelligence, Cyber Security, Digital Transformation, Training Services, Installation Services, and Telecommunications across Canada and the US. If you are looking for a fast-paced career, serving enterprise customers and managing diverse IT projects, we invite you to join us.

Our work environment is dynamic, filled with learning opportunities, exciting and challenging projects, and a chance to make a positive impact on clients’ businesses.

Job Overview:

As a Senior SOC Analyst, you will be responsible for carrying out cybersecurity initiatives, ensuring the security monitoring of organizational networks, and working with innovative and trustworthy partners to mitigate threats. This role involves continuous monitoring of security systems, incident response, and proactive threat research to safeguard digital assets.

Key Responsibilities:

• Review and monitor the network’s security and respond to security alerts while performing initial triage and providing alerts to team members when necessary.

• Performing threat hunting on SIEM and other systems.

• Daily monitoring and response of DLP, IPS, SIEM, Firewall and Antivirus exceptions & alerts. Incident management, response, and reporting.

• Daily monitoring and response to email security alerts and requests.

• Assist with developing processes and procedures to improve incident response times, analysis of incidents, and overall SOC functions.

• Strong knowledge and understanding of information risk concepts and principles as a means of relating business needs to security controls.

• Document all activities during an incident and provide leadership with status updates during the life cycle of the incident. Investigate and perform analysis of Indicators of Compromise.

• Conduct proactive threat research.

• Stay up to date on industry and job-related trends and best practices, including reading relevant publications, articles, blogs, etc.

• Ability to decide potential impact and whether escalation and reporting are required.

• Detailed documentation and reporting of shift activities for review by the following shifts and leadership.

• Support the maintenance of the ISMS (Information Security Management System) by strictly following the corporate policies and providing supporting evidence to audits whenever required.

Qualifications:

Education, Licenses, Certification, and Experience Required:

• 5 years of experience in managed security services, SOC, and Incident response.

- Technical customer support experience is a bonus.

• Proficiency in the use of SOC technologies such as SIEM and/or SOAR

- Able to create SIEM queries and execute threat hunting

- Able to create alerts based on defined conditions.

- Scripting knowledge is a plus

• Certifications considered an asset

- CompTIA Security+

- CompTIA CySA+

- SIEM or SOAR Certifications

- Mail Security Certifications

- Firewall Certifications

• Experience managing Mail Protection Solutions.

• Experience managing Endpoint Detection and Response Solutions.

• Understanding of threat vectors and threat intelligence

• Understanding of layered security at application, OS, and network layers

• Understanding of cloud and network concepts, protocols, services, and technologies

• Experienced with data analysis, visualization, and reporting tools.

• Incident handling/response experience.

Knowledge, Skills, and Abilities Required:

• Familiar with Security Risk Assessment and Management

• Familiar with ITIL and have experience with ITSM platforms.

• Experience with packet analysis and packet capture tools.

• Demonstrated knowledge of networking (TCP/IP, topology, and security), operating systems

• (Windows/UNIX), and web technologies (IIS, Apache).

• Exchange and Office 365 experience, including message trace, header analysis and ATP.

• Experience with Malware Analysis and Reverse Engineering.

• Investigations and remediation.

• Knowledge of trouble isolation, log analysis, data and event correlation and analysis.

• Prior experience in creating and maintaining operational reports for Metrics.

Working Conditions:

• Must be able to obtain and maintain a clear criminal record check

• Physically able to perform all listed job duties

• Modified Work Agreement 10-hour shifts.

What We Offer:

• Competitive salary and benefits package.

• Registered Retirement Savings Plan with Company Matching

• Employee Share Purchase Plan

• Subsidized Gym Membership

• Subsidized Phone Plan

• Opportunities for professional development and career growth.

• Collaborative and innovative work environment.

If this sounds like an opportunity you would like to be a part of, please get in touch with us.

GRC Manager

Winnipeg, MB
Full-time

Reporting to the Director of Cyber Security and Information Security, the Governance, Risk and Compliance (GRC) Manager is responsible for developing, implementing, and managing the organization’s GRC framework to ensure alignment with industry standards, regulatory requirements, and strategic business objectives. Key responsibilities include overseeing risk assessments, policy development, compliance audits, and enterprise risk reporting, while fostering a strong risk-aware culture across the organization.

Key Responsibilities

• Governance:

• Develop, maintain, and enforce GRC policies, standards, and frameworks aligned with best practices (e.g., ISO 27001, SOC2, FAIR, NIST, CIS).

• Oversee the establishment and continuous improvement of information security, governance structures and risk management processes.

• Coordinate the development and maintenance of organizational policies, SOPs, and guidelines related to risk, compliance, and data protection.

• Lead GRC awareness and training programs for internal and external stakeholders.

• Lead and govern IT Risk Management, ensuring integration with organizational objectives.

• Develop and maintain the strategic IT Risk Framework to guide enterprise decision-making.

• Support the Information Security Director in implementing and maintaining the ETS Information Security Management System (ISMS).

• Manage processes and activities to sustain the ETS ISMS, including reporting on metrics that measure Information Security objectives.

• IT Risk Management:

• Identify, assess, and manage enterprise and IT risks through a structured risk management process.

• Conduct periodic risk assessments, threat modeling, and impact analysis to support decision-making.

• Maintain and update the enterprise risk register and ensure that mitigation plans are in place and monitored.

• Collaborate with business units and IT to embed risk management practices in daily operations and strategic planning.

• Monitor emerging risks and recommend appropriate responses.

• Assess enterprise-wide risk tolerance, risk appetite, and the quantification of risks.

• Manage the evolution of risk frameworks and processes to identify, measure, monitor, and report on the ETS risk environment.

• Ensure continuous improvement of the organization’s ability to manage priority risks, including technology risks.

• Oversee Supplier and Vendor Risk Management, including annual risk assessments, quarterly KRI reporting, and updates to corporate recovery plans.

• Direct the development and maintenance of Business Continuity Plans (BCP), ensuring accuracy and completeness through plan reviews, exercises, and compliance signoffs.

• Monitor and manage action plans to address gaps in BCPs.

• Compliance:

• Monitor regulatory and legal compliance requirements relevant to the organization’s industry (e.g., data protection, cybersecurity, financial reporting).

• Lead internal and external audits related to compliance, including ISO certifications and regulatory inspections.

• Manage responses to compliance violations, audit findings, and risk incidents.

• Oversee third-party risk assessments and vendor compliance reviews.

• Ensure compliance with data privacy and protection frameworks (e.g., CMMC, CDP, GDPR, PIPEDA, or regional equivalents).

• Evaluate internal controls and conduct audits to ensure regulatory and policy adherence.

• Lead the internal audit team and support the maintenance of Information Security certifications and attestations.

• Manage oversight of policies, procedures, and systems that ensure ongoing compliance.

• Reporting and Communication:

• Provide periodic reporting to executive leadership and relevant committees on the status of risk, compliance, and governance initiatives.

• Develop dashboards, metrics, and KPIs for monitoring GRC performance.

• Additional responsibilities as assigned.

Qualifications

• Education, Licenses, and/or Certification, Experience Required:

- Bachelor’s or Master’s degree in Information Security, Risk Management, or a related field.

- Minimum 5 years of relevant experience in GRC, cyber security, audits, or enterprise risk.

- Professional certifications preferred: CRISC, CISM, CISA, ISO 27001 Lead Implementer/Auditor, or similar.

• Knowledge, Skills, and Abilities Required:

- Strong knowledge of regulatory and compliance frameworks such as ISO 27001, NSIT, PCI-DSS, or regional standards.

- Strong communication skills to effectively interact with diverse groups of people at all levels of the organization.

- Exceptional writing skills to generate required reports.

- Experience in a fast-paced environment with multitasking responsibilities.

- Strong ability to prioritize tasks and meet deadlines.

- Strong attention to detail and accuracy.

Working Conditions

• Must be able to obtain and maintain a clear criminal record check.

• Work performed primarily in an office environment.

• Manual dexterity required to use desktop computer and telephone.

• High visibility role that requires regular interaction with stakeholders, clients, and vendors.

Business Analyst

Winnipeg, MB
Full-Time

ETS is a leading IT consulting company in Winnipeg and part of the Exchange Income Corporation's family of companies. We provide a wide range of services, including Managed IT, Project Management, Business Intelligence, Cyber Security, Digital Transformation, Training Services, Installation Services, and Telecommunications across Canada and the US. If you are looking for a fast-paced career, serving enterprise customers and managing diverse IT projects, we invite you to join us.

Our work environment is dynamic, filled with learning opportunities, exciting and challenging projects, and a chance to make a positive impact on clients’ businesses. We value teamwork, fun, and achieving amazing results together.

Job Overview:

Reporting to the Digital Transformation and Implementations Manager, the Business Analyst is responsible for analyzing business processes, gathering requirements, and collaborating with cross-functional teams to ensure successful ERP implementation and optimization.

Key Responsibilities:

• Work with stakeholders to elicit, analyze, and document business requirements.

• Conduct interviews, workshops, and surveys to understand user needs.

• Map and analyze current business processes (as-is) work with financial and technical team to design improved processes (to-be).

• Identify inefficiencies, redundancies, or bottlenecks.

• Collaborate with IT teams to design technical solutions that meet business needs.

• Create clear and detailed documentation such as business requirement documents (BRDs), functional specifications, and use cases.

• Act as a liaison between business stakeholders and technical teams and project teams.

• Translate technical jargon into business-friendly language and vice versa.

• Assist in developing test plans and test cases.

• Validate that the final solution meets the business requirements.

• Support the implementation of new systems or processes.

• Help train users and ensure smooth adoption of changes.

• Use data to support decision-making and measure the impact of implemented solutions.

 

Qualifications:

Experience

Minimum 3 years as a Business Analyst, preferably in ERP or digital transformation projects.

Education

Bachelor’s degree or College diploma in Information Technology, Computer Science, or a related field considered an asset

 

Skills:

• Strong understanding of financial systems and regulatory compliance

• Excellent analytical and problem-solving skills.

• Proficiency in data analysis and reporting tools such as Excel or Power Bi

• Ability to work independently and as part of a team

• Strong ability to prioritize tasks and meet deadlines

• Strong attention to detail and accuracy

• Professional verbal and written communication skills

 

Working Conditions:

• Must be able to obtain and maintain a clear criminal record check

• Physically able to perform all listed job duties

• Work performed primarily in an office environment

• Manual dexterity required to use desktop computer and telephone

 

What We Offer:

• Competitive salary and benefits package.

• Registered Retirement Savings Plan with Company Matching

• Employee Share Purchase Plan

• Subsidized Gym Membership

• Subsidized Phone Plan

• Opportunities for professional development and career growth.

• Collaborative and innovative work environment.

 

If this sounds like an opportunity you would like to be apart of, please get in touch with us.

Service Desk Analyst

Winnipeg, MB
Full-time

ETS is a leading IT consulting company in Winnipeg and part of the Exchange Income Corporation's family of companies. We provide a wide range of services, including Managed IT, Project Management, Business Intelligence, Cyber Security, Digital Transformation, Training Services, Installation Services, and Telecommunications across Canada and the US. If you are looking for a fast-paced career, serving enterprise customers and managing diverse IT projects, we invite you to join us.

Our work environment is dynamic, filled with learning opportunities, exciting and challenging projects, and a chance to make a positive impact on clients’ businesses. We value teamwork, fun, and achieving amazing results together.

Job Overview:

Reporting to the Service Desk Manager, the Service Desk Analyst is responsible for providing technical support to end-users, troubleshooting issues, and providing excellent customer service.

Key Responsibilities:

• Managing incidents and service requests

• Maintaining documentation

• Communication with clients regularly

• Offer both onsite and remote support for computer hardware, software applications, incident troubleshooting, and configuration to an assigned group of client companies

• Participate in IT Services as assigned (e.g.,backups/restoration, thread prevention, etc)

 

Qualifications:

Experience:

-  Previous experience with MS Office applications, Office 365, SharePoint/One Drive, Microsoft Azure, and Microsoft Exchange required

-  Previous experience building and repairing computer hardware, and a working knowledge of past and existing computer hardware components & technologies required

-  Previous experience with Active Directory, Domain Services, and Windows Operating Systems(Consumer/Server) required

-  Previous experience in a Customer Service or Helpdesk Environment is preferred

Education: Bachelor’s degree or College diploma in Information Technology, Computer Science, or a related field considered an asset

 

Skills:

- Technical Support and Troubleshooting skills

-  Analytical skills with the ability to solve complex issues

-  Excellent customer support and customer service skills

-  Ability to work well in a team

-  A theoretical working knowledge of virtualization and remote application delivery services preferred

-  Strong ability to prioritize tasks and meet deadlines

-  Strong attention to detail and accuracy

-  Professional verbal and written communication skills

-  Must possess a valid driver’s licence

 

Working Conditions:

• Must be able to obtain and maintain a clear criminal record check

• Physically able to perform all listed job duties

• This role involves working in a variety of environments and includes regular interaction with staff and members of the public

• On Call/Shiftwork as required to provide after-hour client support

• Various shifts at a fast pace to meet service level requirements of our clients

 

What We Offer:

• Competitive salary and benefits package.

• Registered Retirement Savings Plan with Company Matching

• Employee Share Purchase Plan

• Subsidized Gym Membership

• Subsidized Phone Plan

• Opportunities for professional development and career growth.

• Collaborative and innovative work environment.

 

If this sounds like an opportunity you would like to be apart of, please get in touch with us.

EIC JOB POSTINGS

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